• medeaseagency@gmail.com
  • Nairobi, Kenya
  • +254 723-334-445

Patient - Process Flow

Step 1 - CONTACT

📞 Reach out to the Medease Hospital Travel Agency. Our case management team will respond within 24 hours.

⬇️

Step 2 - CONSULTATION PRIOR TO YOUR VISIT

Before scheduling your trip, MedEase Travels arranges a video consultation with senior doctors from our partner hospitals. They will review your medical reports and discuss your treatment options with you.

⬇️

Step 3 - SCHEDULING APPOINTMENT

💸 Based on the medical reports you provide, MedEase Travels offers a free opinion from expert specialists. We’ll inform you about the procedure, associated costs, and a proposed schedule. Once you confirm, we arrange a consultation with the specialists.

⬇️

Step 4 - VISA ARRANGEMENT

✈️ MedEase Travels provides invitation letters and assists you and your companion in obtaining medical visas. Our team ensures smooth coordination with the respective embassy based on your needs.

⬇️

Step 5 - SINGLE POINT OF CONTACT

🎫 With MedEase Travels, you get a dedicated coordinator who supports you from admission to discharge, handling accommodation, interpreters, currency exchange, and more.

⬇️

Step 6 - TRAVEL ARRANGEMENT AND CONCIERGE SERVICES

🏥 MedEase Travels simplifies your journey with: • Airport Pickup: Private transfers from the airport to your hotel or hospital. • Accommodation: Assistance with pre-admission or post-discharge housing arrangements.

⬇️

Step 7 - TOURISM

🧳 Tourism option: You can either stay for sightseeing in the surrounding area or depart for home.

⬇️

Step 8 - INTERPRETER SERVICES

👨‍⚕️Our interpreters specialize in medical terminology to assist non-English speakers, ensuring seamless communication with doctors.

⬇️

Step 9 - FINANCIAL SERVICES

🧳MedEase Travels helps you manage finances with services like currency exchange, health insurance guidance, and secure payment options.

⬇️

Step 9 - SERVICES DURING AND AFTER TREATMENT

🧳 • Regular updates on your progress. • Conference calls with doctors. • Assistance with post-discharge inquiries.

☑️